政府服务管理的政策，以制度的简明、事务处理的迅速以及管理人员的胜任能力为基础。

The policy of the administration of services is based on simplicity of the system, speed in processing tasks and competence of the administrators.

这一点来自办理事务的本质：需要服务的人，自然希望事情能够迅速而有效地办妥。先知穆罕默德ﷺ说道。

This is taken from the nature of processing the services, for the person who requires a service needs to have it quickly and efficiently processed. The Messenger of Allah (pbuh) said.

. إِنَّ اللَّهَ كَتَبَ الإِحْسَانَ عَلَى كُلِّ شَيْءٍ، فَإِذَا قَ تَ لْ تُمْ فَأَحْسِ نُوا الْقِتْ لَةَ، وَإِذَا « »... ذَبَحْ تُمْ فَأَحْسِنُوا الذَّبْحَ .

. إِنَّ اللَّهَ كَتَبَ الإِحْسَانَ عَلَى كُلِّ شَيْءٍ، فَإِذَا قَ تَ لْ تُمْ فَأَحْسِ نُوا الْقِتْ لَةَ، وَإِذَا « »... ذَبَحْ تُمْ فَأَحْسِنُوا الذَّبْحَ .

“真主确已规定在一切事务中都要追求卓越（Ihsan，尽善尽美）。所以，你们杀戮时，要杀得善；宰牲时，要宰得善……”（穆斯林圣训实录收录，传述者为沙达德·本·奥斯）。因此，沙里亚要求把行为做到尽善尽美。为此，管理机构应当具备三项品质。第一：制度的简明，简明则办事便捷，繁琐则使人困难。第二：办理事务的迅速，使民众免于不必要的拖延。第三：工作人员的能力与胜任。只有这样，才能使工作的执行与成果臻于完善。

“Verily Allah has prescribed Ihsan (proficiency, perfection) in all things. So if you kill then kill well; and if you slaughter, then slaughter well...” (narrated by Muslim from Shaddad b. Aws). Therefore, the perfection in executing actions is ordered by the Shari’ah. To achieve this, the administration should observe three qualities. Firstly: the simplicity of the system that would lead to the ease of processing, whereas complication would lead to hardship. Secondly: the speed in processing the transactions that would spare people of unnecessary delay. Thirdly: the ability and competence of the employees. This is required to perfect the performance and result of the task.